Privacy Policy

Welcome to the platforms and applications of Obsidyan CORE LLC. Protecting your personal data is our priority. This policy explains how we collect, use, store, and safeguard your personal information, in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

  1. COMPANY INFORMATION

Main Data Controller (U.S.):
Obsidyan CORE LLC
Address: 30 N ST STE R, Sheridan, WY, 82801, United States of America
Email: office@obsidyancore.net

Associated Data Controller (Romania):
MEDLINE SYSTEM SRL
Registered Address: Strada 22 Decembrie 1989 No. 5, Vișeu de Sus, Maramureș County, Romania
Trade Registry No.: J24/178/2018
VAT ID (CUI): 39458209
Email: office@medlinesystem.ro
Phone: +40 721 171 171

  1. PERSONAL DATA WE COLLECT

We only collect the information necessary to operate and improve our platforms:

  • Identification Data: name, surname, email address, phone number, organization (if applicable).

  • Technical Data: IP address, device type, operating system, browser version, error logs.

  • Operational Data from Obsidyan CORE products: FrostLedger, BioVault, Obsidyan Vault, SSM-PSI Manager, IDScanner — may include device information, temperature logs, uploaded documents, activity records, or digital identifiers.

  • Financial Data: when purchasing products or services, processed securely through certified payment providers.

We do not collect personal identification numbers (CNP) or other sensitive data unless explicitly provided by the user for legal purposes (e.g., invoicing) or within professional applications such as IDScanner.

  1. PURPOSES OF DATA PROCESSING

Your data is used solely for:

  • creating and managing user accounts;

  • providing contracted products and services;

  • processing orders and technical support;

  • operational communications and system updates;

  • maintaining infrastructure security and preventing misuse;

  • fulfilling legal and fiscal obligations.

  1. LEGAL BASIS FOR PROCESSING

  • Performance of a contract – necessary to deliver our services;

  • Legitimate interest – improving and securing our systems;

  • Legal obligation – compliance with accounting and tax laws in Romania and the U.S.;

  • Consent – for marketing or optional communications.

  1. DATA SHARING

We may share data only with:

  • IT service providers (hosting, email, technical support);

  • authorized payment processors;

  • courier or logistics partners (for equipment deliveries);

  • legal authorities, if required by law.

We do not sell, rent, or trade personal data to third parties for commercial purposes.

  1. INTERNATIONAL TRANSFERS

To operate our global infrastructure, data may be transferred between the United States and the European Union. All transfers comply with the EU Standard Contractual Clauses (SCCs), ensuring the same level of data protection as within the EU.

  1. DATA SECURITY

Both Obsidyan CORE LLC and MEDLINE SYSTEM SRL apply strict technical and organizational measures:

  • TLS encryption for all communications;

  • secure authentication and access control;

  • full event logging and audit trails;

  • internal confidentiality policies and staff training.

  1. DATA RETENTION

Data is retained only as long as necessary for its original purpose or as required by law (typically up to 10 years for accounting and fiscal documentation). After that, data is securely deleted or anonymized.

  1. USER RIGHTS (GDPR)

Under European data protection laws, you have the right to:

  • access your personal data;

  • request correction or deletion;

  • restrict processing;

  • data portability;

  • object to processing;

  • file a complaint with the Romanian Data Protection Authority (ANSPDCP) – www.dataprotection.ro

To exercise these rights, contact:
office@obsidyancore.net or office@medlinesystem.ro

  1. COOKIES AND SIMILAR TECHNOLOGIES

Obsidyan CORE websites and applications use essential cookies for functionality and, with your consent, analytical cookies (e.g., Google Analytics, Matomo).
You can modify your cookie preferences at any time from your browser settings or the cookie consent banner.

  1. OBSIDYAN CORE – MEDLINE SYSTEM RELATIONSHIP

As of 2025, Obsidyan CORE LLC has integrated and manages the software development portfolio of MEDLINE SYSTEM SRL, continuing all operations and services in compliance with EU and U.S. data protection laws.
Data collected through Medline-branded products is processed and safeguarded within the secure infrastructure of Obsidyan CORE.

  1. POLICY UPDATES

This Privacy Policy may be updated periodically to reflect legal or technological changes. The latest version will always be available on this page.

  1. CONTACT INFORMATION

For any questions regarding data protection, please contact:

Obsidyan CORE LLC
30 N ST STE R, Sheridan, WY, 82801, USA
Email: office@obsidyancore.net

MEDLINE SYSTEM SRL
Strada 22 Decembrie 1989 No. 5, Vișeu de Sus, Maramureș, Romania
Email: office@medlinesystem.ro
Phone: +40 721 171 171